Rebutting “Hostile Environment” with Sentiment Analysis
The Issue: Plaintiffs often allege a “pervasive” culture of harassment to achieve class certification. These claims are typically supported by subjective affidavits from a handful of disgruntled former employees.
The Forensic Approach
We deploy Natural Language Processing (NLP) across the entire corpus of internal communications (Slack/Teams). Rather than cherry-picking messages, we assign a sentiment polarity score (-1.0 to +1.0) to every interaction involving the named managers.
Defensible Output
We generate a longitudinal analysis demonstrating that:
- Negative sentiment spikes were isolated to specific dates (e.g., performance reviews), refuting the “pervasive” claim.
- The overall “team health score” remained within one standard deviation of the company mean.
- The plaintiff engaged in reciprocal positive sentiment, contradicting claims of constant fear or hostility.
“By quantifying the culture, we move the argument from ‘He said, She said’ to a statistical analysis of the workplace environment. This is often sufficient to defeat the commonality requirement in class certification.”